You can find your serial number by clicking on the Apple logo in the menu bar and selecting "About This Mac." The serial number is located at the bottom of the information window.Īffected customers who are eligible for a new battery will need to visit an Apple Authorized Service Provider, make an appointment at an Apple retail store, or mail their device into an Apple Repair Center after initiating a repair with Apple Support.Īpple suggests customers who are getting a battery replacement back up their machines ahead of time. It is not a safety issue, according to the company, and Apple will replace all eligible batteries.Ĭustomers who want to see if their machines are eligible for a fresh battery should use the serial number checker on the MacBook Pro Battery Replacement page. Affected machines were manufactured between October 2016 and October 2017.Īpple says that a limited number of these units feature a component that can fail and cause the built-in battery to expand. Apple today announced a new worldwide battery replacement program for some 13-inch MacBook Pro models that do not have a Touch Bar.
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